// the fine print · checked November 2026
AccuWeb Hosting refund policy: what's refundable, and the catches
AccuWeb Hosting advertises a 30-day money-back guarantee. Here's what its full Terms of Service actually allows, in plain English.
THE FINE PRINT
AccuWeb's guarantee is a clean 30 days on shared hosting, but the real catch is cancelling later: plans auto-renew for the same term, you need written notice 30 days before renewal, and leaving early can cost you the rest of the term.
REFUNDABLE
- Linux shared, Windows shared, reseller and CDN hosting: cancel within 30 days of the start date without penalty or charge.
- VPS and private cloud: cancel within 7 days without charge.
- The guarantee doesn't exclude monthly, yearly or 3-year terms.
NOT REFUNDABLE
- Setup fees, for any reason.
- Domain registrations and cPanel/Plesk licenses (third-party products).
- Prepaid amounts after the 30-day window: no refund for unused time.
- Discounted extended terms: cancel early and you owe an Early Termination Fee equal to the rest of the term.
- Any Service after a chargeback, which leads to suspension or termination.
What a refund safety net costs on AccuWeb Hosting
The cheapest price on each plan vs. the cheapest price you can still get your money back on.
| Plan | Cheapest price | Cheapest refundable price | Cost of the safety net |
|---|---|---|---|
| Budget | $1.99 monthly | $1.99 monthly | free |
| Bootstrap ++ | $2.79 3-year | $2.79 3-year | free |
| Premium ++ | $3.99 3-year | $3.99 3-year | free |
| Enterprise Pro ++ | $5.99 3-year | $5.99 3-year | free |
OUR ADVICE BEFORE YOU BUY
- If you're unsure, cancel inside the first 30 days. After that, you're committed to the whole term you paid for.
- Put a calendar reminder 45 days before your renewal date. Cancellation must be in writing at least 30 days before the term ends, and AccuWeb has to acknowledge it within 5 business days; if it doesn't, the service is not terminated, so follow up until you get the acknowledgement.
- On Premium ++ and Enterprise Pro ++, plan for the renewal price (+150-170%). Bootstrap ++ is the plan that keeps its price.
- Keep your own backups. The terms say their backup services 'are not fool-proof' and ask you to use a second source.
Summarized from AccuWeb Hosting's Terms of Service, checked by us November 2026. Policies change. Read the current version on AccuWeb Hosting's refund policy page ↗ before you buy. This is a summary, not legal advice.
How to request a refund from AccuWeb Hosting
- Within 30 days: send a written cancellation request (support ticket from your client area or email) for the shared hosting service.
- Keep the confirmation: AccuWeb must acknowledge termination notices within 5 business days.
- To stop auto-renewal later, send the written notice at least 30 days before the end of your term.
- Setup fees, domains and licenses are kept; everything else for eligible services is cancelled without charge within the window.
AccuWeb Hosting refund FAQ
Does AccuWeb Hosting offer refunds?
Yes, within 30 days on eligible plans, on any billing term. AccuWeb's guarantee is a clean 30 days on shared hosting, but the real catch is cancelling later: plans auto-renew for the same term, you need written notice 30 days before renewal, and leaving early can cost you the rest of the term.
Can I get a refund on a AccuWeb Hosting 2-year or 3-year plan?
The Terms of Service guarantee doesn't exclude long terms: you can cancel shared hosting within 30 days without charge. After day 30, though, cancelling a prepaid term earns no refund, and a discounted multi-year term can trigger an Early Termination Fee for the rest of the term.
Can I get a refund if I used a coupon or promo code?
AccuWeb Hosting's terms don't mention promo codes in the refund guarantee. Ask support to confirm in writing before you pay.
Can I get a refund if I paid AccuWeb Hosting with crypto?
AccuWeb doesn't accept cryptocurrency at all. Payments are by card, PayPal, check or money order.
Is the free domain refundable?
Domain registrations are third-party products and are not refundable. The terms don't say whether the 'free' domain is deducted; ask support before cancelling.
How do I request a refund from AccuWeb Hosting?
Within 30 days: send a written cancellation request (support ticket from your client area or email) for the shared hosting service. Keep the confirmation: AccuWeb must acknowledge termination notices within 5 business days. To stop auto-renewal later, send the written notice at least 30 days before the end of your term. Setup fees, domains and licenses are kept; everything else for eligible services is cancelled without charge within the window.
Still considering AccuWeb Hosting?
Read the full review: prices on every billing term, data centers, pros and cons.