// the fine print
Web hosting refund policies, compared
Every host advertises a "money-back guarantee". Few mention that it often excludes the cheapest plans, coupon purchases, crypto payments and free domains. We read each host's full refund policy so you don't have to.
- 6 policies read in full
- 1/6 exclude 2- and 3-year plans
- Updated November 2026
| Host | Window | Refundable billing | 2–3 year plans | Promo purchases | Crypto | Domain clawback | Cancel notice | Policy revised |
|---|---|---|---|---|---|---|---|---|
| Bluehost | 30d | all billing terms | Refundable | Not stated | No refund | none | At least 16 days before your term ends | August 2026 |
| HostGator | 30d | all billing terms | Refundable | Not stated | No refund | $22.99 | Before the renewal date (domains: 30 days before) | June 2026 |
| UltaHost | 30d | monthly & yearly plans | No refund | No refund | No refund | $16.99 | none | May 2025 |
| AccuWeb Hosting | 30d | all billing terms | Refundable | Not stated | Not stated | none | 30 days, written | not dated |
| eukhost | 30d | all billing terms | Refundable | Not stated | Not stated | none | 7 working days, client area only | August 2025 |
| Pressable | 30d | monthly & yearly plans | Not stated | Not stated | Not stated | none | 24 hours before renewal | April 2026 |
| Hostinger | 30d | Advertised guarantee only. Full policy review in progress. | ||||||
| GoDaddy | 30d | Advertised guarantee only. Full policy review in progress. | ||||||
| HostPapa | 30d | Advertised guarantee only. Full policy review in progress. | ||||||
| InterServer | 30d | Advertised guarantee only. Full policy review in progress. | ||||||
| InMotion Hosting | 90d | Advertised guarantee only. Full policy review in progress. | ||||||
| Namecheap | 30d | Advertised guarantee only. Full policy review in progress. | ||||||
| Cloudways | none | Advertised guarantee only. Full policy review in progress. | ||||||
| Nexcess (Liquid Web) | 30d | Advertised guarantee only. Full policy review in progress. | ||||||
| KnownHost | 30d | Advertised guarantee only. Full policy review in progress. | ||||||
"Window" for hosts in review is the advertised money-back period, not yet checked against their full policy.
The catches we look for
- Long terms excluded. The lowest advertised price usually needs a 2-4 year prepay, and some hosts refuse refunds on exactly those terms.
- Coupons and sales excluded. A "special promotion" clause can void the guarantee during the very sale that convinced you to buy.
- Payment method. Crypto, bank wire and other non-reversible payments are often final.
- Free domain clawback. The "free" domain is deducted from your refund at full price.
- First order only. Second plans and add-on services rarely qualify.
- Process traps. Closing your account first, or filing a chargeback, can cost you the refund and your data.
Each host's page shows the cheapest price you can still get your money back on, so you can decide whether the long-term discount is worth giving up the safety net.