// the fine print · checked November 2026
Bluehost refund policy: what's refundable, and the catches
Bluehost advertises a 30-day money-back guarantee. Here's what its full Bluehost Terms of Service, section 14 actually allows, in plain English.
THE FINE PRINT
Bluehost's 30-day guarantee covers shared, VPS and dedicated hosting on 12- or 36-month terms paid by credit card. It excludes monthly terms, Bluehost Cloud and every AI product, including AI Builder, and auto-renewal must be switched off 16 days before your term ends.
REFUNDABLE
- Shared, VPS or dedicated hosting cancelled within the first 30 days of the initial term.
- Credit card payments only.
NOT REFUNDABLE
- Monthly terms.
- Bluehost Cloud hosting plans.
- AI products and services, including AI Builder.
- Domain registrations and renewals, setup fees and add-ons.
- The standard domain fee if your plan included a free domain.
- Any cancellation more than 30 days after purchase.
What a refund safety net costs on Bluehost
The cheapest price on each plan vs. the cheapest price you can still get your money back on.
| Plan | Cheapest price | Cheapest refundable price | Cost of the safety net |
|---|---|---|---|
| Starter | $3.99 3-year | $3.99 3-year | free |
| Business | $6.39 yearly | $6.39 yearly | free |
| High Performance Pro | $9.34 yearly | $9.34 yearly | free |
| High Performance Premium | $12.74 yearly | $12.74 yearly | free |
| High Performance Enhanced | $16.14 yearly | $16.14 yearly | free |
| High Performance Elite | $19.99 3-year | $19.99 3-year | free |
| eCommerce Essentials | $14.99 3-year | $14.99 3-year | free |
| eCommerce Premium | $21.99 3-year | $21.99 3-year | free |
| VPS NVMe 2 | $4.49 2-year | none | n/a |
| VPS NVMe 4 | $8.49 2-year | none | n/a |
| VPS NVMe 8 | $12.49 2-year | none | n/a |
| VPS NVMe 16 | $25.99 2-year | none | n/a |
| Dedicated Standard NVMe 32 | $134.12 yearly | $134.12 yearly | free |
| Dedicated Enhanced NVMe 64 | $205.52 yearly | $205.52 yearly | free |
| Dedicated Premium NVMe 128 | $294.77 yearly | $294.77 yearly | free |
OUR ADVICE BEFORE YOU BUY
- Pay by credit card if you want the refund safety net.
- Turn off auto-renewal in the Renewal Center at least 16 days before your term ends; the renewal charge is taken 15 days early.
- Test the AI Builder on the free plan before paying: paid AI plans aren't refundable.
- Keep your own backups: Bluehost may charge for restores and only restores whole backups.
Summarized from Bluehost's Bluehost Terms of Service, section 14, last revised August 2026, checked by us November 2026. Policies change. Read the current version on Bluehost's refund policy page ↗ before you buy. This is a summary, not legal advice.
How to request a refund from Bluehost
- Within 30 days of purchase, contact Bluehost support and request a Money-Back Guarantee refund.
- Expect the domain registration fee to be deducted if your domain was free.
- To stop renewals, disable auto-renewal in the Renewal Center in your Account Manager, at least 16 days before the term ends.
- Download a full backup first: expired accounts are permanently removed.
Bluehost refund FAQ
Does Bluehost offer refunds?
Yes, within 30 days on eligible plans, on any billing term. Bluehost's 30-day guarantee covers shared, VPS and dedicated hosting on 12- or 36-month terms paid by credit card. It excludes monthly terms, Bluehost Cloud and every AI product, including AI Builder, and auto-renewal must be switched off 16 days before your term ends.
Can I get a refund on a Bluehost 2-year or 3-year plan?
Yes, 12- and 36-month hosting terms are covered within the first 30 days. Monthly terms are not.
Can I get a refund if I used a coupon or promo code?
Bluehost's terms don't mention promo codes in the refund guarantee. Ask support to confirm in writing before you pay.
Can I get a refund if I paid Bluehost with crypto?
No. Bluehost's money-back refund is valid for credit card payments only, so PayPal or any other method isn't covered.
Is the free domain refundable?
If your plan came with a free domain, the refund is reduced by Bluehost's standard domain registration fee, and you keep the domain.
How do I request a refund from Bluehost?
Within 30 days of purchase, contact Bluehost support and request a Money-Back Guarantee refund. Expect the domain registration fee to be deducted if your domain was free. To stop renewals, disable auto-renewal in the Renewal Center in your Account Manager, at least 16 days before the term ends. Download a full backup first: expired accounts are permanently removed.
Still considering Bluehost?
Read the full review: prices on every billing term, data centers, pros and cons.