// the fine print · checked November 2026
WordPress.com refund policy: what's refundable, and the catches
WordPress.com advertises a 14-day money-back guarantee. Here's what its full WordPress.com checkout and Automattic Terms of Service (section 5) actually allows, in plain English.
THE FINE PRINT
WordPress.com gives 14 days to get your money back on yearly and longer plans, and only 7 days on monthly plans. After that, Automattic's Terms say payments are final.
REFUNDABLE
- Any paid plan cancelled within 14 days (yearly, 2-year, 3-year).
- Monthly plans cancelled within 7 days.
NOT REFUNDABLE
- Cancellations after the window: the Terms say payments are final.
- Fees if Automattic ends your access for breaking its rules: "no obligation to provide a refund".
What a refund safety net costs on WordPress.com
The cheapest price on each plan vs. the cheapest price you can still get your money back on.
| Plan | Cheapest price | Cheapest refundable price | Cost of the safety net |
|---|---|---|---|
| Personal | $2.75 3-year | $2.75 3-year | free |
| Premium | $5.50 3-year | $5.50 3-year | free |
| Business | $17.50 3-year | $17.50 3-year | free |
| Commerce | $31.50 3-year | $31.50 3-year | free |
OUR ADVICE BEFORE YOU BUY
- Test on the free plan first: it costs nothing and shows the editor and speed.
- Pick a yearly or longer plan if you want the free domain and the 14-day window.
- Keep your domain at your own registrar and connect it for free.
Summarized from WordPress.com's WordPress.com checkout and Automattic Terms of Service (section 5), last revised November 2026, checked by us November 2026. Policies change. Read the current version on WordPress.com's refund policy page ↗ before you buy. This is a summary, not legal advice.
How to request a refund from WordPress.com
- Go to Purchases in your WordPress.com account.
- Choose the plan and select Cancel; refunds inside the window are processed automatically.
- Contact support if the button is missing.
WordPress.com refund FAQ
Does WordPress.com offer refunds?
Yes, within 14 days on eligible plans, on any billing term. WordPress.com gives 14 days to get your money back on yearly and longer plans, and only 7 days on monthly plans. After that, Automattic's Terms say payments are final.
Can I get a refund on a WordPress.com 2-year or 3-year plan?
Yes, within 14 days on 1-, 2- and 3-year plans. Monthly plans get 7 days.
Can I get a refund if I used a coupon or promo code?
WordPress.com's terms don't mention promo codes in the refund guarantee. Ask support to confirm in writing before you pay.
Can I get a refund if I paid WordPress.com with crypto?
WordPress.com's terms don't address payment methods for refunds.
Is the free domain refundable?
Our cart showed the .com at $13, discounted to $0 for the first year. The checkout doesn't say what happens to that discount if you cancel; ask support before you do. Connecting a domain you already own is free and avoids the question.
How do I request a refund from WordPress.com?
Go to Purchases in your WordPress.com account. Choose the plan and select Cancel; refunds inside the window are processed automatically. Contact support if the button is missing.
Still considering WordPress.com?
Read the full review: prices on every billing term, data centers, pros and cons.